RE: Shrink wrap for IRISES

[Susan Boyce <irisgal@hotmail.com>]

Hi all,

   I too have received a couple of issues of IRISES torn and mangled and it is
very frustrating.

   Also I was just in Illinois for two weeks helping my daughter with a new
baby and I happened to see my grandson's last issue of IRISES.  It had some
damage on it and I asked my daughter if my grandson or his siblings had torn
it.  She told me that most of the bulletins that they receive come damaged,
and she didn't want to bother me or others to replace it.

   I also wonder how many others are silent about receiving damaged bulletins?
I feel it is totally unacceptable to any of our members to be receiving our
signature product in bad shape.

   Just my two cents worth.

Susan Boyce






> From: MORRISJE1@aol.com
> Date: Sun, 2 Jun 2013 20:15:56 -0400
> Subject: Re: [AISdiscuss] Shrink wrap for IRISES
> To: aisdiscuss@aisboard.org
>
> Thank you Tom. Good to know. Add to that the potential loss of ten
> memberships. I personally have suffered in silence as each of the January
2011,
> April 2011, April 2012, and July/August 2012 bulletins were damaged in the
> mail. All four had their covers torn off with other collateral damage.
> There may be more silence out there than we know. One of our local members
> said she hadn't received a whole, undamaged bulletin for two years until
> the January/February 2013 issue arrived with three staples. It should be
> noted that all foreign mailings are inserted in mailing envelopes.
>
> Jim Morris
> *********************
>
>
> In a message dated 6/2/2013 6:55:05 P.M. Central Daylight Time,
> aismemsec@earthlink.net writes:
>
> As the person who replaces the damaged issues I have a few points to make.
>
>
> 1. Normal replacement per issue is about 3 or 4 out of 3,200+ mailed.
>
> 2. I get anecdotal information from members that damage is greater
> than reported to me. Which leads me to believe that another half dozen or so
> members are "suffering in silence". So let's say there are 10 mangled
> issues per mailing. Shown as a percentage that's 0.3125%.
> 3. It cost me $2.32 each to send a replacement issue x 10=$23.20. If
> it costs more than that to shrinkwrap then we might want to tread carefully
> before adding more cost to the bulletin.
>
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